Blog: 8 Real World Use Cases for Robotic Process Automation in Finance  (CiGen)

A 7-Step Guide to Handling Robotic Processes
As more organizations add more RPA tools to their service repertoire, they need to consider the following practical steps to maximize the advertised benefits—and to minimize the risk of failure.(BrinkNews)

Digital Revolution Transforming Finance Function, ISG Says

The digital revolution is rapidly transforming the finance and accounting function, with enterprises embracing such technologies as cloud, automation, analytics and blockchain to gain real-time – and predictive – insights into business performance and to streamline work, according to a new report from Information Services Group a leading global technology research and advisory firm. (Press Release)

How AI can improve the customer experience

Artificial intelligence has emerged as one of the most powerful tools for improving the customer experience, but retailers must be willing to accept operational change once they embark on their AI journeys. That was a key theme of a panel on driving innovation with AI during the Interactive Customer Experience Summit at the Omni Frisco Hotel in Frisco, Texas. (Mobile Payments Today)

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